You can see your tracking number in your delivery confirmation via email. It may be in your junk/spam folder. We recommend that you use our internal tracking service as PostNord's tracking service is not always equal. You can find it here:

Example of tracking number: YT2132521272132112, 960863382

Contact us at hjalp@atomictthrills.se with your full name and order number.

We currently have no customer support by phone. We always respond within 48 hours.

While waiting for someone in our customer support to return to you, double check that you confirmed the following.

- Check with other members of your household and the nearest neighbor to see if anyone may have taken care of the package.

- Check your mailbox carefully - sometimes packages can be accommodated in the box and left there instead of being delivered to the door. Postnord may also have left a note that your package should be picked up on a representative.

Products sent from our warehouse in Sweden normally arrive within 1-2 working days.

Products sent from our warehouse in China normally arrive within 5-9 working days.

Contact us at hjalp@atomictthrills.se and we will help you extend the payment time free of charge.

To start a return, go to the Retu form you find here. Then you get a prepaid shipping note sent to you which you then submit to the nearest PostNord representative. Goods returned to us without first requesting return will not be accepted. 

Your return must come back to our warehouse within 14 days from the date on which your package was delivered. It is your responsibility for the return to arrive.

Read more about your return right here

Normally, we can usually cancel orders within 24 hours of order. Contact us at hjalp@atomictthrills.se and we will help you cancel your order.

For faster assistance, please provide:

* Order number

* Email address

* Shipment Address If Order Number is Unknown

When complaining for a defective product, we need a video or image to prove this. You will email this together with your order number to hjalp@nordiclivingco.com.

Then you get a brand new item, completely free!

If you did not get an answer to your question, you can contact us via hjalp@atomictthrills.se

Please include names, order numbers or any other important information so that we can help you in the best way.